MYOB program not downloading

Experienced Cover User pine
38 Posts
Experienced Cover User
Australia
Experienced Cover User

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MYOB program not downloading

Hi,  

I had my MYOB File on the the computer desk top and I was trying to update it to 19.3 but I got this message 

So I removed the MYOB from computer the whole app and I got all these as well.

Now I have no MYOB at all. Capture.PNGCapture.PNG2.PNGCapture.PNG4.PNG

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4 REPLIES 4
Experienced Cover User pine
38 Posts
Experienced Cover User
Australia
Experienced Cover User

38Posts

4Kudos

0Solutions

Re: Can't download 2019.3

same here, not happy, I removed my MYOB softwear and can't even put the new one one

 

Experienced Cover User pine
38 Posts
Experienced Cover User
Australia
Experienced Cover User

38Posts

4Kudos

0Solutions

Re: Can't download 2019.3

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MYOB Moderator Steven_M
32,687 Posts
MYOB Moderator
New Zealand
MYOB Moderator

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Accepted Solution Solved

Re: MYOB program not downloading

Hi @pine 

 

I would recommend taking a look at Help Article: Installation troubleshooting  - "0x80070643 - Fatal error during installation" for more information and ensuring that you do have all the latest Window updates installed on your computer. 

 

You may also want to ensure that you don't have the AccountRight API installed on your computer- can be checked through the Windows Control panel. We have also might want to run the Microsoft Tool that aids in the installation or removal of products.

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Experienced Cover User pine
38 Posts
Experienced Cover User
Australia
Experienced Cover User

38Posts

4Kudos

0Solutions

Re: MYOB program not downloading

 OMG , thank you so much @Steven_M , I have been trying for so long to sort this out, all my weekend.

fantastic.

 

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