Myob offline

[Jonney]

Dear team,

We are stuck with this issue for several months still got no results.

Our IT person contact Myob but said he is not the listed contact person.

Can I know if you could help with the probelms I attached in the picture?

Or do you know how I can add our IT person to the contact person list?

Thanks

Jonney

Thanks

Jonney

[SamaraM]

Hi @Jonney 

Welcome to the Community Forum. Can you try to Delete/Uninstall AccountRight (including any older versions of the software on your computer), then re-install the current latest version.

If that does not resolve the issue, please reply with the last 4 digits of your Serial Number so I can investigate further.

In regards to adding your IT person to the contact list, you can do that by calling 1300 555 123.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.