Older Acccountright plus wont confirm by internet or phone ( Annoying )

[Azi]

Has anyone overcome this issue lately ?

Thanks

[Leneth_A]

Hi @Azi, 
 
Thanks for your post. Please allow me to extend to you a very warm welcome to the Community Forum. We are sorry to hear that you had that experience with MYOBs confirmation. We understand your frustrations, and this is not an experience we want to provide our customers with. We continue to strive hard to provide a seamless experience to our clients and your feedback helps us do just that. 
 
Generally, if you are experiencing an issue confirming your company file in an older version of AccountRight Live, you would need to install the latest version of AccountRight 2023.5. You may download the latest version at NO additional cost, using the links below: 
 

• AU myob.com/au/support/downloads 
• NZ myob.com/nz/support/downloads 
   

Please don't hesitate to post again if you need help in the future. 
 
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information. 
 
Cheers, 
Leneth

[Isaiah_C]

Hi @Azi,

Thank you for your patience. Do you still need assistance with this? Please let us know if you still need help and we'll be glad to assist you.

Please let me know if you need further help.

Kind regards,

Sai