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Our data file has been stuck on upgrading since yesterday.

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nationalapollo
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Our data file has been stuck on upgrading since yesterday.

Can anyone help. Our data file has been stuck on upgrading since yesterday. thw whole team are waiting cannot work

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nationalapollo
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Re: Can not open Company file - Upgrading

Hi Steven,

 

I am experiencing the same problem. and the whole team are stuck.. canoot openfile.

 

Can you explain to me in details what to do with it?

thanks

Carrie

Tracey_H
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Re: Can anyone help. Our data file has been stuck on upgrading since yesterday. thw whole team are waiting cannot work

Hi @nationalapollo 

 

So that I can assist with this can you please send me the following information in a private message:

 

  • Serial number
  • Company file name

Cheers,
Tracey
Previously @bungy15

MYOB Community Support

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nationalapollo
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Re: Can anyone help. Our data file has been stuck on upgrading since yesterday. thw whole team are waiting cannot work

Thanks TRacy.

I have realdy messaged to you. have you got them?

Wearewaiting.. urgent please

Tracey_H
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Re: Can anyone help. Our data file has been stuck on upgrading since yesterday. thw whole team are waiting cannot work

Hi @nationalapollo 

 

I've reset that file back to active so you should be right now.

 

Please let me know if you need further help.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Cheers,
Tracey
Previously @bungy15

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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nationalapollo
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Re: Can anyone help. Our data file has been stuck on upgrading since yesterday. thw whole team are waiting cannot work

God ! thansk alot for your help!

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