Unable to confirm file online

[RachelM1]

Hi,

My subsciption for one of our companies has been disabled. 

I have spent 3 hours on the phone to the 1300 number- 1 call dropped out after waiting 1 hour.

This is not acceptable.

Please make contact.

[Komal_S · Accepted solution]

Hi @RachelM1 

Please send us your product serial number by Private Message and we'll check the status of your file on our end. 

Update: Company file activated^KS