Read only

[dianebc]

My file is read only however it states it is active.  I have cancelled one however I have just been charged another month so I need access to it to finalise everything on this file.  

I do have a new file with MYOB going forward.

Cheers

[Princess_R]

Hi @dianebc 

Thank you for your post. I'd like to extend you a warm welcome to the Community Forum. I hope you find it a valuable resource.

To further assist with this, could you please send me a Private message with the following information so that I can take a look.

• Serial number of the active files and cancelled files
• Full name and email address
• Business name

Cheers,

Princess