MYOBCommunity
Partner Zone
|
|
Partner Zone

Reset Administrator Password

WZhou
1 Post
User
Australia
WZhou
User

1Posts

0Kudos

0Solutions

Reset Administrator Password

Hi Team,

  

I have just taken over the position and was not left with the administrator password for MYOB. Appreciate assistance with this matter.

 

Thanks in advance

Winnie

 

1 REPLY
MYOB Moderator Steven_M
23,538 Posts
MYOB Moderator
New Zealand
Steven_M
MYOB Moderator

23538Posts

2664Kudos

3369Solutions

Re: Reset Administrator Password

Hi @WZhou

 

Welcome to the MYOB Community Forum, I hope you find it a wealth of knowledge


By default, an Administrator's password is first set to blank i.e. select OK on the login window. If that doesn't allow access and the password is not remembered/can't be guessed we would be looking at getting that company file sent in for a password reset. More information into password reset can be found on MYOB data file repair services


We would be happy to arrange for that password reset to be completed, we would need to know what service (Premium or Standard) you are thinking about for that process to arrange for the required quote and information to be sent out. As you do have an AccountRight subscription (up until 31/03/2018) you would be looking at the Support plans pricing.


Kind Regards,
Steven
MYOB Client Support
Didn't find your answer here?
Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post