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Resolved: Trouble emailing from AccountRight v19

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Community Manager Suja_P
5,534 Posts
Community Manager
Community Manager




Resolved: Trouble emailing from AccountRight v19

Hi all,


Product: AccountRight v19


Issue: Unable to email


We are aware that some clients are receiving the following error message when emailing from AccountRight version 19 using  Microsoft Office (build 1703).


The attachment was created.png



Microsoft have now released a new update that corrects this issue. To resolve this issue update to Office version 1704.. To check what version of office you have installed, open Outlook and go to file, then select Office Account. To download the update, go to file, select Office Account, click update options and select 'Update Now'.

Kind regards,

Suja Pillai
Social Support and Community Manager
MYOB Australia Pty Ltd

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