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February 2020
February 2020
I've installed MYOB 2019.3 Server Edition on my local PC. When I try to restore a backup file I get the message "The connection to the server was lost". There is no connection to the server because the file is offline. Can anyone help?
Solved! Go to Solution.
February 2020
February 2020
Hi @MP44
This normally happens if the library location does not have hidden .restores folder that is required to perform the restore operation successfully. Therefore, please check the library location : C:\Users\Public\Documents\MYOB\My AccountRight Files for hidden .restores folder.
If there is no such folder, you would have to recreate it by following the instructions on Error: Windows shared folder can't be created and once the folder is created, you can start restoring the files locally.
Please let me know how you go on.
Kind regards,
Komal
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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February 2020
February 2020
Can't access the link. It requires a Microsoft login which I don't have.
February 2020
February 2020
Have now accessed the instructions a different way and created the .restores folder.
It works, thanks!