Rollback update so I can print again?

WPSupplies
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Experienced Cover User
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Rollback update so I can print again?

Can we have the ability to rollback the updates to a 'stable' version so we can operate as we were yesterday?

 

Being unable to print has a major effect on our ability to work.

Our current workaround of taking screenshots and printing them is time consuming and of a much lower quality.

 

Please address this issue.

4 REPLIES 4
Melisa_D
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Re: Rollback update so I can print again?

Hi @WPSupplies

 

Thank you for your post. Unfortunately you're unable to rollback to AccountRight 2021.4, we do apologise for the inconvenience caused by this. Our teams are working on rectifying this issue as soon as possible. 

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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ryadre
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Re: Rollback update so I can print again?

I have been "saving to disk' and saving it to a folder on my desktop and printing my orders from there

WPSupplies
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Re: Rollback update so I can print again?

How are you saving the picking slips though? That only seems to save the invoice page.

 

We use the picking slip page as proof of delivery.

AndrewStephen
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Re: Rollback update so I can print again?

Hi @WPSupplies 

For the packing lists, I created a Invoice Layout to look like my Packing list.
I then print the sales order from Print/Email invoices and select the Invoice (Packing List) Form.

I know its a waste of time and personally hate work arounds but it was the only why I could get the packing lists for the order that went out this morning.

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