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STP Phase 2 Error

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Angela28
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Australia
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STP Phase 2 Error

Hi Everyone, 

 

I am receiving an error message when I try to move my file to STP 2.

 

When I go to Payroll Reporting and select Get Sstarted for STP Phase 2,  a browser opens up to error message ' Something went wrong, if issues persists contact MYOB'.

 

I have 2 other files which I was succesfully able to move over to STP 2.

 

Regards

Angela

4 REPLIES 4
Angela28
Trusted Cover User
43 Posts
Trusted Cover User
Australia
Trusted Cover User

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Re: STP Phase 2 Error

Issue has now been has been resolved. 

JSGRAHA
Experienced User
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Re: STP Phase 2 Error

Hello Angela

 

I have been experiencing the same thing. I have few other company files and they are ok, managed to get through STP Phase 2

there is only one company file that I could not do. can you share how to fix this

I tried to call myob but seems the number is unattended

 

thanks

 

 

Error.jpg
Angela28
Trusted Cover User
43 Posts
Trusted Cover User
Australia
Trusted Cover User

43Posts

4Kudos

2Solutions

Re: STP Phase 2 Error

Hi there

I contacted Myob support online and was able to sort it out with them.

Doreen_P
MYOB Moderator
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Re: STP Phase 2 Error

Hi @Angela28 

 

Thanks for letting us know about this. It's good to hear that it has been resolved. Please feel free to post again if you have further queries.

 

Best regards,

Doreen

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