STP reporting no longer available on update 2022.1

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Norm0811
Contributing User
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Contributing User
Contributing User

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STP reporting no longer available on update 2022.1

Good morning

 

We are running our Myob file on the server.  Each workstation has the server edition installed as does our server.

 

We are currently running 2022.1 and can no longer report STP to the ATO.  Information from this forum says that we should not have to update to report STP yet when I try I get the error

AccountRight needs updating

A new version of AccountRight is available

Please update your software prior to accessing your online file.

 

There does not seem to be any option to bypass this and continue?

 

Any help would be appreciated.

 

Thanks

 

Naomi

1 REPLY 1
Tracey_H
12,172 Posts
Former Staff
Former Staff

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Re: STP reporting no longer available on update 2022.1

Hi @Norm0811 

 

Thanks for your post. So that I can look into this can you please send me the following information in a private message:

 

  • serial number
  • Company file ID (Help>>About MYOB AccountRight)
  • primary contact name
  • screenshot of that message
  • have you moved to STP Phase 2?

Cheers,
Tracey
Previously @bungy15

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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