Stuck Upgrading to 2019.2

Contributing Cover User cathycl
7 Posts
Contributing Cover User
cathycl
Contributing Cover User

7Posts

0Kudos

0Solutions

Stuck Upgrading to 2019.2

Hi,

 

I currently have license for 3 company accounts.  I have one which is still in 2018.3 version that I'm trying to upgrade to version 2019.2.  It seems to be stuck in "upgrading" mode.  Can you please help?

 

Thanks

1 REPLY 1
MYOB Moderator Steven_M
2,000 Posts
MYOB Moderator
New Zealand
Steven_M
MYOB Moderator

31555Posts

4131Kudos

4601Solutions

Re: Stuck Upgrading to 2019.2

Hi @cathycl 

 

Taking a look at the company files that your Forum login does have access to it is not* showing any company file stuck in Upgrading. I would recommend checking to see if the company file has upgraded successfully.

 

If you are still seeing that company file showing as Upgrading are you able to indicate the company name that is showing that upgrading.

 

*at the time of posting 

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

Didn't find your answer here?
Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post