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September - last edited September
I have been trying for days to correct an issue I have with GL accounts. I moved some accounts around to improve the Profit & Loss look, however I have ended up with an additional line which is acting like a sub-total but is not a sub-total. It is adding into the total when it shouldn't. I can't delete it, or convert it to a header. When I try and view the transactions for this account, it is zero.
Help please! It is the Wages & Oncost account 6-1301.
|6-0200||Bank Fees & Charges||$2.50|
|6-0480||Meetings & Related||$332.93|
|6-0830||Phone & Data Costs||$683.55|
|6-0900||Travel & Accommodation||$173.39|
|6-1301||Wages & On-Costs||$178,109.18|
|6-1302||Wages & Salaries||$162,001.86|
|Total xxxx Costs||$384,476.00|
|Total xxxx Expenses||$384,476.00|
But in the account list there is no dollar value against Wages and Oncosts?
Solved! Go to Solution.
September - last edited November
Thank you for your post. It sounds like when you moved the accounts around, you may have accidentally put the account in question as a detail account under the wrong header.
To confirm if this is the case and change it back:
If the report is still not showing the correct amounts, I also recommend clearing the cache files that AccountRight uses which can resolve some odd behaviour in reports: Clearing the AccountRight Cache.
If after following the above steps it still doesn't show correctly, could you please attach the Profit and Loss report and a screenshot of the Accounts List in your reply or over Private Message, to give me a better idea of the indentation of all the accounts?
*Update: repaired by Data Repair Team
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
September - last edited September by Sam_R
I sent you a private message. Here are the files I was trying to add to that message.
Attachments removed from public view - SR
by AITTSV a month ago