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November 2022
November 2022
Since upgrading to 2022.10 I don't seem to be able to edit a general journal
November 2022 - last edited November 2022
November 2022 - last edited November 2022
Thanks for your post. This error occurs when AccountRight is unable to complete a task. It's usually caused by a temporary disruption and you should be able to restart AccountRight and continue working. In some cases, it occurs when expected information is missing and AccountRight doesn't know what to do.
If you are still experiencing this, could you please upload the errorlog and/or the diagnostic log?
Also could give me some more information such as:
What do you mean with 'edit'? Does it mean update an existing GJ or it also include create new /delete existing GJ transactions.
When you say you cannot 'edit' the general journal, does that means all general journal transactions or some specific transactions?
Is it possible to know your operation when you were running into the error mentioned?
Kind regards,
Yanike
MYOB Community Support
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