Temporarily Removing Data File from Cloud

[Daniel_H]

Hi

I have recently sold a business and am considering temporarily removing the data file from the cloud (12-18 months) as so to avoid the monthly subscription charges whilst I am not trading, however have the following questions:

1. can i work on the file offline for (reconciliations and EOFY journals) and then upload it to the cloud again if i acquire another business within the same entity? and

2. will i loose all local settings, custom forms/payslip templates, bank account and super linkages created over the years?

Regards

Daniel

[Steven_M]

Hi @Daniel_H 

As you have a perpetual licence for your AccountRight product (serial number ending in 4450) you are welcome to use that company file locally and without an AccountRight subscription in place.

To move the company file locally you can take a backup of the online file (File>>Backup). Once that backup has been taken go to File>>Restore and select to restore it into a library on your computer. This will allow you to use the company file locally on that computer to record transactions and the like. When you are ready to place it back online (assuming you obtain a  new subscription) you would likely take a backup and then restore it online again.

In saying that, if you were to cancel that AccountRIght subscription you would lose access to the live services such as bank feeds, pay superannuation, in tray, payroll reporting, cloud access...You do need an active subscription in place to use theses services. You, of course,w ill still be able to use the company file locally and record transactions and have access to your templates and settings as normal.

[Daniel_H]

Hi Steven

Thank you for the prompt response.

I have an active subscription as this is one of a handful of data files that I use on the cloud, does that mean if I restore this file at a later date all my payroll reporting, bank fees, pay super etc will appear as they did prior to cloud removal?

Regards
Daniel

[Steven_M]

Hi @Daniel_H 

It does depend on the way in which you renew it. ideally, you want to speak to our team when you do want to renew that subscription this way we can renew that subscription and ensure that the live services are carried across to the new subscription.