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October 2021
October 2021
Hi @JasonE
We may have a solution for you that would allow you to stay on the PC Edition of the software and still be able to confirm the company file even following updates. If you would like to send me a private message with your serial number I'll be happy to apply that one for you.
October 2021 - last edited October 2021
October 2021 - last edited October 2021
This week I discovered another reason that these "free automatic updates" are a bad idea.
Because I received an email from MYOB on August 26 2021 saying "Now available – automatic updates" I decided to update as suggested. The problem is that because my original version was 2018, my serial number stopped being valid for MY OWN company file and I had to wait an hour on the support phone line to get them to activate it for me. I assume I will have the same problem in 6-8 months when it tries to validate again.
Until I suggested I would be going to Dept of Fair Trading, the only option suggested to me was to purchase a subscription for software I already own.
I do not use any online services so I don't need the updates, but I have no choice.
Text of the email is:
"Keep up to date with the latest version of AccountRight with automatic updates. |
October 2021
October 2021
Hi @DeanPh
Looking at your account, I can see that our team have updated your serial number to allow confirmations to continue to work for yourself when those updates have been applied. So do go ahead with those PC Edition upgrades when prompted to ensure you are getting the most up-to-date version. If you are prompted to confirm your company file do select to confirm online and that should go through for you.
Although, do get in touch if you encounter a situation with that confirmation we are happy to offer assistance through this channel.
October 2021
October 2021
Thank you Steven,
Your reply is very much appreciated. I was not made aware of that.
October 2021
October 2021
There is a way around these stupid auto updates.
email me direct gbroadbridge@hotmail.com and I will show you how i worked around it.
November 2021
November 2021
You now have a product that has an invoicing issue, due to automatic upgrades this has made your product not workable for a business with 10 staff using the system? how do you suppose we use your system, when the upgrade has already gone through?
November 2021
November 2021
Hi, Block MYOB in firewall rules.
November 2021
November 2021
Blocking in firewall won't help as then it won't be able to verify your business file
November 2021
November 2021
you simply need to link to the old version. It will keep updating, but if you have a link to the old version, that is what will launch.
I'm still using 2020 and it works fine .
November 2021
November 2021
Hi, Thankyou fior your reply, how do I link the file to the old version?
Thanks
Andre
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