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February 2021
February 2021
Hi,
I have been trying for the last 4 weeks to upgrade from my current version 2020.4.24.1790 to 2020.4.24.2371, and keep getting: 'setup failed error: 0x80070643.
I have tried the troubleshooting but still cannot upgrade, please help!
Thanks, Vicki
Solved! Go to Solution.
February 2021
February 2021
Hi @Victoria_W,
Thank you for your post. Can I please confirm if you've tried the troubleshooting steps on our help article Installation troubleshooting under heading 0x80070643 - Fatal error during installation ? If you have, can you please confirm if you're running a server or a local computer ?
Cheers,
Melisa
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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February 2021
February 2021
Hi Melisa,
I'm on a local computer and I have tried all the troubleshooting steps you refer to.
Thanks
February 2021
February 2021
Hi @Victoria_W,
Thanks for confirming that. Can you please try and download the server edition of AccountRight 2020.4 via our downloads page, does this install fine ?
Please do let me know how you go.
Cheers,
Melisa
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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Mark it as a SolutionHelpful? Leave a to tell others
February 2021
February 2021
Hi Melisa,
the Server edition from the downloads page has installed fine.
what do I do now?
February 2021
February 2021
Hi @Victoria_W,
If the server edition has downloaded successfully you should be able to access your file as per usual, this will be the latest version of AccountRight.
Please do let us know how you go.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Melisa
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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Mark it as a SolutionHelpful? Leave a to tell others
February 2021
February 2021
Hi Melisa,
excellent, thank you, success! I have just accessed our company file and it is now the latest 2020.4.24.2371.
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