Unable to access myob file due - still backing up - 5 hours later

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Steelcity
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Contributing Cover User
Australia
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Unable to access myob file due - still backing up - 5 hours later

Hi

 

Can you please urgently reset the status to Active of one of my myob files. Its stuck in the status "Backing Up". Has been like this for the last 5 hours now.

2 REPLIES 2
Steven_M
45,180 Posts
Former Staff
New Zealand
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Re: Unable to access myob file due - still backing up - 5 hours later

Hi @Steelcity 

 

Give that file a whirl now. You should have full access.

Do let us know how you get on and if you require further assistance.

Kind regards,
Steven

MYOB Community Support

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Steelcity
Contributing Cover User
8 Posts
Contributing Cover User
Australia
Contributing Cover User

8Posts

6Kudos

0Solutions

Re: Unable to access myob file due - still backing up - 5 hours later

Thank you, you were a life saver yesterday with your prompt reply.

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