Unable to change mobile phone no in personal details even after successful change in PaySuper details with form

This thread is now closed to new comments.
Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please start a new post.
HeikeB
1 Post
Cover User
Australia
Cover User

1Posts

0Kudos

0Solutions

Solved: Go to Solution

Unable to change mobile phone no in personal details even after successful change in PaySuper details with form

I'm trying to change my mobile phone no. on the personal details page - have already changed it in Pay Super successfully after filling in the form, but it keeps reverting back to the old no.

Also I'm registered as business owner under 2 emails as I wasn't able to delete the old email - problem is the invoices are going to the old email, that will be switched off soon and I can't find where to delete that login.

Any help would be much appreciated. 

 

1 REPLY 1
Melisa_D
10,735 Posts
Former Staff
Former Staff

10,735Posts

0Kudos

1,186Solutions

Accepted Solution Solved

Re: Unable to change mobile phone no in personal details even after successful change in PaySuper details with form

Hi @HeikeB

 

Thank you for your post. So I can take a look into this for you can you please send me a private message with the following details:

  • Serial number 
  • New and old phone number 
  • A screenshot of the window displaying your old mobile number

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post