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November 2022 - last edited November 2022
November 2022 - last edited November 2022
Hi I am unable to automaticly confirm my company file again.
If you could advise me so this perennial problem could be solved, I would be most grateful.
Thank you.
Solved! Go to Solution.
November 2022
November 2022
Hi @Martyn1
Thanks for your message. If you're using Windows 8 or earlier – you'll need to upgrade to a newer Windows version. In the meantime, try this workaround:
If you are still having issues, could you send me a private message with the following:
Kind regards,
Yanike
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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November 2022
November 2022
Hi,
im using win 10
I followed the instructions, but The "Use TLS 1.2 box" was already ticked.
so no go.
If i could pm you my serial no etc, I'm sure we could sort this out.
Thanks
Martyn.
November 2022
November 2022
Hi @Martyn1
If you are still having issues, could you send me a private message (click on the link) with the following:
Kind regards,
Yanike
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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Mark it as a SolutionHelpful? Leave a to tell others
November 2022
November 2022
Hi,
When I click on the Private message link in your post, I get an error message saying "Access denied"
Regards,
Martyn.
November 2022
November 2022
Hi @Martyn1
Could you clear the browser cache and make sure you are logged in to the community forum when clicking on that link? You should have the right permissions.
Kind regards,
Yanike
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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November 2022 - last edited November 2022
November 2022 - last edited November 2022
Hi, I tried that, and I still got a message saying access denied. you dont have acess to this resource.
I also tried a different brouser with the same result. and I was signed in .
November 2022
November 2022
Hi @Martyn1
Could you reply on the forum with the following instead?
Kind regards,
Yanike
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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Mark it as a SolutionHelpful? Leave a to tell others
November 2022
November 2022
Hi,
The last 4 digits of my serial number are4084
My company file ID is 2.
the version is Account Right basic 2017.2.0
Build 2017.2.20.2882
Im sorry I don't know what a "conformation code" is , or where to find it.
November 2022
November 2022
Hi @Martyn1
Thanks for that info. I have unlocked your file, so you should be able to confirm this online again.
Kind regards,
Yanike
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
Did my answer help?
Mark it as a SolutionHelpful? Leave a to tell others
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