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October 2020
October 2020
Hello everyone,
I am currently using account right versio 2019.4.0, build 2019.4.23.1762.
All of a sudden, when I launch the program it is telling me it is unable to confirm the company file.
There are only 2 options:
1) confirm online, to which I received an error telling me I need to call MYOB customer service
2) confirm by phone, which just gives me a blank screen.
How can I confirm my company file? Can anybody tell me a number I can call?
Any advice is greatly appreciated.
Thanks
Solved! Go to Solution.
October 2020
October 2020
Hi @sonia_d,
Thank you for your post. I'm happy to assist, can you please send me a private message with the following information:
Cheers,
Melisa
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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October 2020 - last edited October 2020
October 2020 - last edited October 2020
Hi Melissa,
thanks for your reply.
I have just sent a message
thanks
October 2020
October 2020
Hi @sonia_d,
Apologies for this. Can I please confirm if you're signed into the Community Forum ? If you can, please click onto my Avatar and there should be an option to Send private message.
Please do let me know if you have any further issues.
Cheers,
Melisa
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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Mark it as a SolutionHelpful? Leave a to tell others
October 2020
October 2020
Hi @sonia_d,
Thank you for working with me via private messages. Glad to hear that the file has now confirmed.
Feel free to come back to the Community Forum if you have anymore questions, we are more than happy to assist.
Cheers,
Melisa
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
Did my answer help?
Mark it as a SolutionHelpful? Leave a to tell others
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