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Unable to confirm confirm company file

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Partner amila
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amila
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Unable to confirm confirm company file

our company file can't open when we open it getting error( shots2.jpg) also when we going to confirm received error(shots.jpg) please resolved this issue following describe our MYOB account details

 

Account id : hemnettemyob10@hemnetteqa.com
Serial number: 6132xxxxxxxxxx

 

When API access received error Company File is Read Only

 

 

Best Regard's
Hemnette

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shots2.jpg
1 REPLY 1
MYOB Moderator Steven_M
28,118 Posts
MYOB Moderator
New Zealand
Steven_M
MYOB Moderator

28118Posts

3316Kudos

4137Solutions

Accepted Solution Solved Solution

Re: Unable to confirm confirm company file

Hi @amila

 

I've made a change to that serial number provided which should allow confirmation to occur using the Confirm Online option.

 

Do let us know how you get on and if you require further assistance.

Kind regards,
Steven

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