Unable to connect to online confirmation service and no phone support any longer

[Zest1]

My Version 19 file asks to be confirmed but I can't do it online and there is no longer any phone support number

[Shella_A]

Hi @Zest1 

Welcome to the MYOB Community Forum, I hope you find plenty of useful information.

Thanks for your post. If you are having issues confirming your company file I would recommend Confirming your company file online in this help article : Confirm your company file online

If you're still unable to confirm, please send me a private message with the below details so I can assist:

• Serial number
• Company Name
• Your full name and email address
• Company file code listed in the confirmation window
   

We will be waiting for your response.

Cheers,

Shella_A