Partner Zone

Unable to connect to online confirmation service and no phone support any longer

Zest1
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User

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Unable to connect to online confirmation service and no phone support any longer

My Version 19 file asks to be confirmed but I can't do it online and there is no longer any phone support number

1 REPLY 1
Shella_A
MYOB Moderator
229 Posts
MYOB Moderator
MYOB Moderator

229Posts

4Kudos

22Solutions

Re: Unable to connect to online confirmation service and no phone support any longer

Hi @Zest1 

 

Welcome to the MYOB Community Forum, I hope you find plenty of useful information.

 

Thanks for your post. If you are having issues confirming your company file I would recommend Confirming your company file online in this help article : Confirm your company file online

 

If you're still unable to confirm, please send me a private message with the below details so I can assist:

 

  • Serial number
  • Company Name
  • Your full name and email address
  • Company file code listed in the confirmation window
     

We will be waiting for your response.

 

 

Cheers,

Shella_A

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