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Unable to export reports to Excel

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JLM
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JLM
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Unable to export reports to Excel

The option to export to Excel is no longer available. It was available before the last 2 updates. Current file is AccountRight 2019.1.

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MYOB Moderator Neil_M
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Neil_M
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Re: Unable to export reports to Excel

Hi @JLM 

 

If the Export to Excel option is greyed out, that generally means that AccountRight wasn’t able to detect a compatible version of Excel on that computer when it was installed. In some cases simply reinstalling AccountRight can allow that option to become active as AccountRight detects it during the install.

 

If that fails the next step would be to uninstall both AccountRight and Office, before reinstalling Office first followed by AccountRight

Regards,
Neil

MYOB Community Support

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JLM
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JLM
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Re: Unable to export reports to Excel

I had to uninstall AccountRight & Office and reinstalled Office & then AccountRight and the option is now available.

 

Thank you

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