Unable to upload company file to MYOB online

[Easytow]

Hi I am running MYOB 2022.10.0 and we need to upload our company file for STP.

After I press 'Upload now', it says 'upload and online file creation failed' and then goes to a window pop-up error which says;

'Unable to upload

There was a problem uploading this file.

A connection error may have occured.

Please try again later.'

[ChrisMYOB]

Hello @Easytow 

Thank you for your question. 

Due to variations in internet connections, the "unable to upload" message can sometimes display even when the company file has actually uploaded successfully.

If you cancel the message, you might find the file is online and can be accessed. I can see on the account linked to the same email address linked with your Community Forum login is online.  Can you please confirm the last Four digits of your serial number as well as the company file ID for the file that you are trying to upload?