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Update failed to download or install - pls check internet connection and try again

fuzzzz1
Contributing Cover User
23 Posts
Contributing Cover User
Australia
Contributing Cover User

23Posts

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Update failed to download or install - pls check internet connection and try again

Hello

I was using my Accountright Live on my computer with version 2022.7 this evening and had to reverse an employee's pay from July to correct a superannuation error.

went to the Payroll STS website and it said I needed to upgrage my file to 2022.8 = which it did = otherwise I couldn't do the task

I reversed the pay and went back to MYOB on my computer to re-enter the correct figures.....

Now it says that I have to upgrade my 2022.7 file - but when I hit "Update Now"   I get the error message "The update failed to download or install. Please check your network connection and try again"

Please advise - we need this file operating tomorrow - It runs our whole shop!

Thanks

Chris

1 REPLY 1
fuzzzz1
Contributing Cover User
23 Posts
Contributing Cover User
Australia
Contributing Cover User

23Posts

0Kudos

1Solutions

Accepted Solution Solved

Re: Update failed to download or install - pls check internet connection and try again

Hi

Problem sorted itself about an hour later when my computer updated to 2022.8

Thanks
Chris

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