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Update to 2018.4.1 Windows Installer error

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Experienced Cover User Eliane
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Experienced Cover User
Australia
Eliane
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Update to 2018.4.1 Windows Installer error

Hi All,

 

I updated the Server version of the 2018.4.1 on my PC fine and quickly, but when I went to update the Admin Assistant's computer, I got the messages I've taken photo of (attached) and a log report (attached).

 

Despite the error messages, the programme seems to have been installed in her computer, I was able to open the updated file. 

 

I'm confused because of the error messages. Am I going to encounter issues down the track? Was it installed properly?

 

Has anyone had this issue before? How to fix this?

 

Thanks,

 

Elle

 

 

2 REPLIES 2
Super User sholt73
917 Posts
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sholt73
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Re: Update to 2018.4.1 Windows Installer error

have you also looked under: help.myob.com/wiki/display/ar/Installation+troubleshooting#expand-0x80070643Fatalerrorduringinstallation

Experienced Cover User Eliane
27 Posts
Experienced Cover User
Australia
Eliane
Experienced Cover User

27Posts

4Kudos

0Solutions

Re: Update to 2018.4.1 Windows Installer error

Thanks Sholt73, for sending this link to me.

 

I just checked her computer, Windows seem to be updated... Odd... I even got the IT to have a look, they agree that is updated.

 

I will monitor the use of MYOB in her machine, if there's any issues in the future, this may be the cause.

 

Many thanks!

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