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Update to 2018.4.1 Windows Installer error

Contributing Cover User Eliane
17 Posts
Contributing Cover User
Australia
Eliane
Contributing Cover User

17Posts

0Kudos

0Solutions

Update to 2018.4.1 Windows Installer error

Hi All,

 

I updated the Server version of the 2018.4.1 on my PC fine and quickly, but when I went to update the Admin Assistant's computer, I got the messages I've taken photo of (attached) and a log report (attached).

 

Despite the error messages, the programme seems to have been installed in her computer, I was able to open the updated file. 

 

I'm confused because of the error messages. Am I going to encounter issues down the track? Was it installed properly?

 

Has anyone had this issue before? How to fix this?

 

Thanks,

 

Elle

 

 

2 REPLIES 2
Super User sholt73
551 Posts
Super User
Australia
sholt73
Super User

551Posts

324Kudos

25Solutions

Re: Update to 2018.4.1 Windows Installer error

have you also looked under: help.myob.com/wiki/display/ar/Installation+troubleshooting#expand-0x80070643Fatalerrorduringinstallation

Contributing Cover User Eliane
17 Posts
Contributing Cover User
Australia
Eliane
Contributing Cover User

17Posts

0Kudos

0Solutions

Re: Update to 2018.4.1 Windows Installer error

Thanks Sholt73, for sending this link to me.

 

I just checked her computer, Windows seem to be updated... Odd... I even got the IT to have a look, they agree that is updated.

 

I will monitor the use of MYOB in her machine, if there's any issues in the future, this may be the cause.

 

Many thanks!

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