Upgrade issue

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Upgrade issue

I have already upgrade to 2020.2.2.  But it is asking me to do again.  Then says there is an error.

 

AccountRight Application Error Report
=====================================
Application Version: 2020.2.23.8701
Application File Version: 2020.2.23.9038
Incident Id: a3533608-8b93-4440-828b-4544fd81c59d
Time: Wednesday, 12 August 2020 7:50:02 PM

Code:
System.Data.SqlServerCe.SqlCeException


Message:
Database upgrade is not required, the database is already in a compatible format. [ Db name = MaskedFilePath.myox ]


Stack Trace
----------------------------------------
1 : System.Data.SqlServerCe.SqlCeException
----------------------------------------
System.Data.SqlServerCe.SqlCeException: Database upgrade is not required, the database is already in a compatible format. [ Db name = MaskedFilePathsDoCompanyFileUpgradeException(Exception e) +0x92
at Huxley.UI.Forms!0x060000ad!MYOB.Huxley.UI.Forms.Users.UserLogin.CheckIfDatabaseNeedsUpgrading(Int32& locatorPortNo, IHuxleyConnectionInformation& databaseInfo) +0x5c
at Huxley.UI.Forms!0x060000ac!MYOB.Huxley.UI.Forms.Users.UserLogin.ProcessLoginAttempt() +0x0
at Huxley.UI.Forms!0x060000aa!MYOB.Huxley.UI.Forms.Users.UserLogin.btnOk_Click(Object sender, EventArgs e) +0x0
at System.Windows.Forms!0x06000e18!System.Windows.Forms.Control.OnClick(EventArgs e) +0x19
at DevExpress.XtraEditors.v17.1!0x06000d4f!DevExpress.XtraEditors.BaseButton.OnClick(EventArgs e) +0x2e
at DevExpress.XtraEditors.v17.1!0x06000d48!DevExpress.XtraEditors.BaseButton.OnMouseUp(MouseEventArgs e) +0x1d
at System.Windows.Forms!0x06000eff!System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) +0x184
at System.Windows.Forms!0x06000f0f!System.Windows.Forms.Control.WndProc(Message& m) +0x62c
at DevExpress.Utils.v17.1!0x06002708!DevExpress.Utils.Controls.ControlBase.WndProc(Message& m) +0x2e
at DevExpress.XtraEditors.v17.1!0x06000256!DevExpress.XtraEditors.BaseControl.WndProc(Message& msg) +0x0
at System.Windows.Forms!0x0600571a!System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) +0x0
at System.Windows.Forms!0x0600571d!System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) +0x8e
at System.Windows.Forms!0x06002ded!System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) +0x25
==========
MODULE: DevExpress.Utils.v17.1 => DevExpress.Utils.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:b8c34c059b804930811d5f6d50999b6c; A:1
MODULE: DevExpress.XtraEditors.v17.1 => DevExpress.XtraEditors.v17.1, Version=17.1.7.0, Culture=neutral, PublicKeyToken=b88d1754d700e49a; G:6df94e55f5bd4444b910d4b2a37076a4; A:1
MODULE: Huxley.UI.Forms => Huxley.UI.Forms, Version=2020.2.23.8701, Culture=neutral, PublicKeyToken=947f70fecdd4159f; G:df3ad15434664aef918a03563394a253; A:1
MODULE: System.Windows.Forms => System.Windows.Forms, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089; G:3d8bdbeaa27942f9bb5c71b766b7b16b; A:1

----------------------------------------

 

What do I do

 

 

2 REPLIES 2
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MYOB Moderator

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Accepted Solution Solved

Re: Upgrade issue

Hi @trudy2 

 

The upgrade log is indicating that the company file is not in the required format for an upgrade. Based on your initial information you said you were already using AccountRight 2020.2? If so, then you are not required to upgrade the file as I assume the file is an myox file already.

 

I would just make sure that you are on the latest version of AccountRight 2020.2 - version information is below. This information can be checked via Help>>About AccountRight. If you are using that version then you are good to go and can ignore any recent ignore product messages to upgrade.

 

Attachment3.PNG

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Re: Upgrade issue

Thank you.

 

All fixed.

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