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Upgrading 2018.1 to 2018.2

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Contributing Cover User Wendyivd
9 Posts
Contributing Cover User
Australia
Wendyivd
Contributing Cover User

9Posts

1Kudos

1Solutions

Upgrading 2018.1 to 2018.2

I tried to install 2018.2 from 2018.1. It didn't work. I have now tried to uninstall 2018.2 and reinstall, but attached are the messages I keep getting. There is no-one (except me) logged into MYOB.

Please help, this is holding up everything.

3 REPLIES
Experienced User EndorphinNZ
17 Posts
Experienced User
EndorphinNZ
Experienced User

17Posts

22Kudos

3Solutions

Re: Upgrading 2018.1 to 2018.2

Just click OK.

 

You'll notice the user logged in is [SYSTEM] which is just an internal AccountRight user and not an actual person logged in.  You are safe to continue with the file upgrade.

Andy.

Contributing Cover User Wendyivd
9 Posts
Contributing Cover User
Australia
Wendyivd
Contributing Cover User

9Posts

1Kudos

1Solutions

Re: Upgrading 2018.1 to 2018.2

Hi Andy

I tried that too and still not having any luck upgrading

Thank you

Wendy-jane

Partner TingSpace
108 Posts
Partner
Australia
TingSpace
Partner

108Posts

81Kudos

26Solutions

Re: Upgrading 2018.1 to 2018.2

@Wendyivd

 

Hey there! Can I ask what message you get after clicking "OK"?

 

Generally this will continue to upgrade the file, do you get any other errors or does it sort of sit as "Upgrading" for a bit and then revert back to another version.

 

Small note, excellent work on the screenshots. Love it.

~TingSpace

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