Upgrading a local file on a PC using 2021.2 SE

The_Doc
Ultimate Partner
1,221 Posts
Ultimate Partner
Australia
Ultimate Partner

1,221Posts

260Kudos

134Solutions

Upgrading a local file on a PC using 2021.2 SE

Hi Folks

 

Another headache with upgrading - if you are running local files - doesn't happen for online files

 

I decided to remove the PC version of AR 2021.1 from my laptop - being forced to upgrade to 2021.2 I installed 2021.2 SE - which installs without problem (even with AR 2021.1 PC version on board).

 

However, all was not well - though it all seemed to work fine - AR 2021.2 SE would not upgrade a 2021.1 file to 2021.2 with the warning 

 

"cannot upgrade file to 2021.2 as another program is using the file" - grrr 

 

After a lot of stuffing around looking at permissions - rebooting - and uploading the file to an actual cloud server and upgrading it without problem with 2021.2 SE - downloading to my PC - it ran fine.

 

So what is/was the problem - SE comes with 4 services that run in the background - on a server these do not interfere but on a PC they do.

 

API Service

Library Service

Server 2021.2

Server Locator

 

Without telling you what these do - the last one needs to be stopped (to do this - Windows button + R - type Services.msc and enter - scroll down to 'MYOB AccountRight Server Locator' - select - R Click -  select STOP)

 

Now do your upgrade and it will work.

 

Don't forget to restart it - or simply reboot will restore. 

If you are not using the API and do not have local files none of these services are necessary it seems.

 

The Doc

 

 

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