Upgrading file from Accountright Plus to Premier

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Contributing Cover User
19 Posts
Contributing Cover User
Australia
Contributing Cover User

19Posts

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Upgrading file from Accountright Plus to Premier

Hi there

 

We are keen to upgrade our two company files from AccountRight Plus to AccountRight Premiere for the multi-currency features. I hoped this would be a fairly simple process, and understood it would cost us $140 for the two company files, as outlined on your website. 

 

https://www.myob.com/au/accounting-software/accountright?utm_source=google&utm_medium=cpc&utm_campai...

 

I called MYOB (1300 793 130), to arrange for the upgrade, and was advised that there would be a $2,330 upgrade cost. I'm pretty baffled/frustrated/disappointed in this, as nowhere on your website does it mention a cost to move to a different product. Is this definitely the case? This is cost prohibitive for us. 

 

I was advised I would receive a $84 a month discount for eight months, but this does not nearly make up for having to pay a $2,330 upfront fee!

 

I look forward to hearing from someone about this.

 

Gen

1 REPLY 1
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MYOB Moderator
3,803 Posts
MYOB Moderator
MYOB Moderator

3,803Posts

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Re: Upgrading file from Accountright Plus to Premier

Hi @Windmill 

 

So that I can look into this for you can you please send me the following information by private message:

 

  • serial number
  • business name
  • primary contact name
  • primary email address

Cheers,
Tracey
Previously @bungy15

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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