Upgrading to 2019.4 upgrade failed

Trusted Partner Lisa_BBP
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Upgrading to 2019.4 upgrade failed

Hi MYOB

Could tech support please contact me to help with the following fatal error received while trying to upgrade from 2019.3 to 2019.4 (I've been on hold for a long time).  FYI this happened the last time I tried to upgrade from 2019.2 to 2019.3 and I MYOB error upgrading to 2019.4.PNGwas helped with a fix over the phone.

 

 

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MYOB Moderator Steven_M
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MYOB Moderator
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Re: Upgrading to 2019.4 upgrade failed

Hi @Lisa_BBP 

 

If you are encountering an 0x80070643 - Fatal error during installation message during the installation of AccountRight (or other installation errors) we do recommend taking a look at Help Article: Installation troubleshooting. This Help Article does list common setup errors and how to remedy those situations.

 

Do let us know how you get on and if you require further assistance.

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Trusted Partner Lisa_BBP
68 Posts
Trusted Partner
Australia
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Re: Upgrading to 2019.4 upgrade failed

Thanks @Steven_M 

Bronwyn from technical support was very helpful and guided me through the setup of 2019.4 SE

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