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Version 2018.4

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Experienced User CathS
21 Posts
Experienced User
CathS
Experienced User

21Posts

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Solved: Go to Solution

Version 2018.4

I created a new file and was sent a link to download it, and that installed Version 2018.4.

 

I now need to use it on a different pc but can only download 2018.3, and it won't let me open the 2018.4 file under that version.

 

I therefore need help to either cancel the 2018.4 file and re-create it in 2018.3, or I need access to 2018.4.

4 REPLIES
MYOB Moderator Steven_M
27,015 Posts
MYOB Moderator
New Zealand
Steven_M
MYOB Moderator

27015Posts

3150Kudos

3955Solutions

Accepted Solution Solved Solution

Re: Version 2018.4

Hi @CathS

 

AccountRight 2018.4 is in the process of releasing to clients and the update should be made available to all clients shortly through in product messaging and other avenues.

In your case, I have sent you a private message on the Forum in regards to obtaining an installer for that version of the program.


Kind Regards,
Steven
MYOB Client Support
Experienced User CathS
21 Posts
Experienced User
CathS
Experienced User

21Posts

4Kudos

0Solutions

Re: Version 2018.4


Thanks for your help again Steven.  Just disappointed I missed out on a day's work due to this issue!

Cheers Cath

TGKelly
1 Post
Cover User
TGKelly
Cover User

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Re: Version 2018.4

I have the same problem where MYOB was set up by my bookeeper and I access my file by logging into my file. I now need to update to 2018.4 because I can't use my file. I am unable to log in using my bookeeper's name and password as it requires 2 level authority. All I need is the update. I'm stuck in the middle of no where.

MYOB Moderator Steven_M
27,015 Posts
MYOB Moderator
New Zealand
Steven_M
MYOB Moderator

27015Posts

3150Kudos

3955Solutions

Re: Version 2018.4

Hi @TGKelly

 

As mentioned, we are in the process of making AccountRight 2018.4.1 available for all users. In the meantime, I have sent you a private message on the Forum with additional information into obtaining that version


Kind Regards,
Steven
MYOB Client Support
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