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May 2022
May 2022
I am unable to print any General Ledger or Bank reports.. Purchase orders and sales invoices print ok.
Obviously problem with Print set up / report writer in new version.
Has anyone else go any issues.
Have been disconnected twice from tech support . Original call to help desk advised me it was a printer problem.
May 2022
May 2022
Hi @sallyjean1,
Thanks for your post and welcome to the Community Forum ! Can you please confirm if you get any error messages when you attempt to print the reports ? If possible please provide a screenshot of what happens when you attempt to print so I can take a look into this for you.
Cheers,
Melisa
MYOB Community Support
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May 2022
May 2022
Hi Melissa,
Thank you for your reply.
No I don’t receive any error message at all. The printer definitely receives the message as the paper feed commences and the light flashes receiving and then nothing happens.
I can print Purchase orders/ Sales Invoices / payslips etc.
However , I can print reports if open in the browser …
Have finally got onto tech support and tech advise it is a MYOB problem affecting just Account Right and they are working on it . A patch /update will come in the future.
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Leftie14
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