administrator login

[Aircom]

I am the administrator.  After trying successfully to add a new user, I may have inadvertantly changed my online access through mymob.  

I am now getting the user ID and password  page after I login using mymyob. It is not accepting the password I normally use.  This has never happend before. Help!

[SamaraM]

Hi @Aircom  

Thanks for your post. So I can have a look into this for you, could you please send the following over Private Message:

• Serial number
• Account name 
• Your name and email address you use to log in 
• Screenshot of the error

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.