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company file upgrade (Administrator Password)

FI23
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User

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company file upgrade (Administrator Password)

Hello,

            We are trying to upgrade company file from accountright premier v19 and was prompted for the Administrator password. we need assistance to reset the password.

 

Thank you.

FI23

1 REPLY 1
CloverQ
MYOB Moderator
9,074 Posts
MYOB Moderator
Australia
MYOB Moderator

9,074Posts

774Kudos

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Re: company file upgrade (Administrator Password)

Hi @FI23 

 

By default the Administrator user ID has no password, so please do try leaving the password field blank then proceed. If that fails, it means the Administrator password was changed in the past. If you cannot remember the changed password then the next option would be doing a Password recovery on the file as per MYOB data file repair services, which explains the pricing and how to request it.

 

If you have any further questions please feel free to let us know.

Kind regards,
Clover

MYOB Community Support

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