error 12029 - Can't confirm file

[Padma1]

platform is old can't upgrade to windows, how can i confirm my file.

[Sam_R · Accepted solution]

Hi @Padma1,

Thanks for reaching out. 

If you can send me the following details via private message, we'd be happy to assist you with this here:

• Serial number
• Company File Code
• Your name + email

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

[Padma1]

how can i give serial number not in a private view

[Sam_R]

Hi @Padma1,

You can send a private message by clicking on this link.