issue with AccountRight 2023.3.0

[GA39]

We upgraded online files from 2023.2 to 2023.3.0 this morning.

One of the files (file ID 70) has an issue after the upgrade.

The file is extremely slow to run. Every mouse click, the software takes few minutes to action.

A one min task turns into 5 mins job. Could MYOB help us to investigate?

[Chonie92]

WE CANT EVEN GET INTO MYOB AFTER THE UPDATE

MYOB Timed out and now wont even open

[GA39]

It took me three attempts to try to open the file...

[toofless]

I can't log in either.

This is a scam of epic proportions.

[Celia_B]

Hi @toofless 

Thanks for your post. I am sorry for that experience. and thank you for your patience on this issue. 

If you can provide me with further information about the problem, I can gladly investigate it for you. May I ask if you received an error message? If so, could you please provide me with the error message so I can assist you properly?

I'm looking forward to hearing from you. 

Best Regards, 

Cel