"Unable to access network location" 2018.1 SE

deev
4 Posts
Cover User
deev
Cover User

4Posts

0Kudos

0Solutions

"Unable to access network location" 2018.1 SE

Hello,

 

when trying to install i get error messages saying "Error 1606.Could not access network location MYOB\AccountRight\2018.1\XXXXX"

 

i manually installed on my local machine and copied the files in that folder onto our server yet the issue is still occuring, this is the first time this error has occured as all previous version upgrades ran smoothly.

 

any assistance would be appreciated

 

see attachments.

 

 

thanks,

2018-04-17 09_52_13-apps-02.stratton.local on esxi-01.stratton.local.png
2018-04-17 09_52_39-apps-02.stratton.local on esxi-01.stratton.local.png
1 REPLY
MYOB Moderator Neil_M
6,813 Posts
MYOB Moderator
New Zealand
Neil_M
MYOB Moderator

6813Posts

734Kudos

951Solutions

Re: "Unable to access network location" 2018.1 SE

Hi @deev

 

Welcome to the MYOB Community Forum, I hope you find it a great resource.

 

Generally speaking a could not access network location error message means that either AccountRight is lacking the appropriate permissions to write to that particular area of the system, or that something is blocking the installation.

 

Often simply running the installer with full Windows Administrator permissions can get around any permissions related issues that could be existing on your computer. Additionally, it would also be worth making sure that no other programs are running at the same time you are trying to install. This would include any security programs such as your antivirus programs



Regards
Neil
MYOB Client Support
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