unable to upgrade myob file from 2018.4se to 2019.1 se

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MYOB Moderator Neil_M
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MYOB Moderator
MYOB Moderator

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Re: unable to upgrade myob file from 2018.4se to 2019.1 se

HI @qqsquare 

 

There are a couple of different causes for that message, which generally involve further investigation. That said you can find the migration log in the following location:

 

C: \ Users \ USERNAME \ AppData \ Local \ MYOB \ AccountRight \ 201X.X \ MigrationLog.txt

 

Where USERNAME is the Windows username and 201X.X is the version. For us to be able to proceed we would need to see the information contained within that migration log. Additionally if you havent already done so its worth running the deprovisioning tool over the file again

Regards,
Neil

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