AccountRight Upgrade 2019.4 in tray does not work now

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Experienced Cover User
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AccountRight Upgrade 2019.4 in tray does not work now

Hi

 

I don't know if this is coincidence or not but I upgraded this morning, now the In Tray does not work.

 

It tries to import it but comes up with message, "Something went wrong".  Some documents could not be added.

 

Anyone else having this problem?

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Re: AccountRight Upgrade 2019.4 in tray does not work now

Yes, I'm having the same issue. Very frustrating. 

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MYOB Moderator
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Re: AccountRight Upgrade 2019.4 in tray does not work now

Hi @Patti_Syme @shellmanda 

 

Thank you for the information. We are receiving similar reports, the developers are currently looking into this matter as we speak. 

 

Apologies for the inconvenience caused, we'll do our best to bring it back online as soon as possible.

Cheers,
Clover

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Partner
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Re: AccountRight Upgrade 2019.4 in tray does not work now

It's not only 2019.4, but also 2019.3 too.

 

 

 

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Re: AccountRight Upgrade 2019.4 in tray does not work now

I've updated some of our databases to 2019.4 and the in tray certainly doesn't work. I also tried it on the versions that I've not updated and they also don't work. I don't think it's specific to the new upgrade.

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Experienced Cover User
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Experienced Cover User
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Re: AccountRight Upgrade 2019.4 in tray does not work now

Yes, me too.  Honestly it just seems like one thing after another.  Not good MYOB Smiley Sad Smiley Sad Smiley Sad 

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Cover User
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Re: AccountRight Upgrade 2019.4 in tray does not work now

Hi,

 

Yes i am haviing the same issue since upgrading this morning.

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Cover User
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Re: AccountRight Upgrade 2019.4 in tray does not work now

Same issue, tried to contact myob but lenghtly wait time - expect due to this problem.

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Experienced Cover User
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Experienced Cover User
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Re: AccountRight Upgrade 2019.4 in tray does not work now

Same here.

 

This peeves me off no end when we got an email over the weekend telling us our subscription fees are going up again......  Might be time to find a better - cheaper option I think.

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Re: AccountRight Upgrade 2019.4 in tray does not work now

Same here

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