AccountRight Upgrade 2019.4 in tray does not work now

Experienced Cover User Patti_Syme
103 Posts
Experienced Cover User
Australia
Experienced Cover User

103Posts

38Kudos

1Solutions

AccountRight Upgrade 2019.4 in tray does not work now

Hi

 

I don't know if this is coincidence or not but I upgraded this morning, now the In Tray does not work.

 

It tries to import it but comes up with message, "Something went wrong".  Some documents could not be added.

 

Anyone else having this problem?

26 REPLIES 26
shellmanda
1 Post
User

1Posts

0Kudos

0Solutions

Re: AccountRight Upgrade 2019.4 in tray does not work now

Yes, I'm having the same issue. Very frustrating. 

MYOB Moderator CloverQ
7,453 Posts
MYOB Moderator
Australia
MYOB Moderator

7,453Posts

548Kudos

1,156Solutions

Re: AccountRight Upgrade 2019.4 in tray does not work now

Hi @Patti_Syme @shellmanda 

 

Thank you for the information. We are receiving similar reports, the developers are currently looking into this matter as we speak. 

 

Apologies for the inconvenience caused, we'll do our best to bring it back online as soon as possible.

Cheers,
Clover

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

Partner Hides
18 Posts
Partner
Partner

18Posts

5Kudos

0Solutions

Re: AccountRight Upgrade 2019.4 in tray does not work now

It's not only 2019.4, but also 2019.3 too.

 

 

 

Johnc1
1 Post
User

1Posts

3Kudos

0Solutions

Re: AccountRight Upgrade 2019.4 in tray does not work now

I've updated some of our databases to 2019.4 and the in tray certainly doesn't work. I also tried it on the versions that I've not updated and they also don't work. I don't think it's specific to the new upgrade.

Experienced Cover User SharonSL
100 Posts
Experienced Cover User
Australia
Experienced Cover User

100Posts

80Kudos

1Solutions

Re: AccountRight Upgrade 2019.4 in tray does not work now

Yes, me too.  Honestly it just seems like one thing after another.  Not good MYOB Smiley Sad Smiley Sad Smiley Sad 

KazDru
4 Posts
Cover User
Australia
Cover User

4Posts

0Kudos

0Solutions

Re: AccountRight Upgrade 2019.4 in tray does not work now

Hi,

 

Yes i am haviing the same issue since upgrading this morning.

tbg
4 Posts
Cover User
Australia
Cover User

4Posts

4Kudos

0Solutions

Re: AccountRight Upgrade 2019.4 in tray does not work now

Same issue, tried to contact myob but lenghtly wait time - expect due to this problem.

Experienced Cover User LindyMH
42 Posts
Experienced Cover User
Australia
Experienced Cover User

42Posts

20Kudos

0Solutions

Re: AccountRight Upgrade 2019.4 in tray does not work now

Same here.

 

This peeves me off no end when we got an email over the weekend telling us our subscription fees are going up again......  Might be time to find a better - cheaper option I think.

Mij
1 Post
User
User

1Posts

0Kudos

0Solutions

Re: AccountRight Upgrade 2019.4 in tray does not work now

Same here

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post