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August 2020
August 2020
Hello,
Since we upgraded to 2020.2 (online) whenever I try to apply a credit to a sale it doesn't list the unpaid invoices in the "Settle returns & Credits" screen.
I checked the sales register and both the unpaid and credit invoices are under the same customer.
I need this working ASAP - please help?
Tamara
Solved! Go to Solution.
August 2020
August 2020
Hi @TamaraB
If you use categories, then the category on the credit and invoice also need to match. Otherwise, I have no idea.
August 2020
August 2020
This must have been the issue, I got around it ina very strange way, but I will try this next time.
Thank you!
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Naomi_Roskell
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