Accountright 2020.3 Issues with entering sales

Dave_Canberra
2 Posts
User

2Posts

0Kudos

0Solutions

Solved: Go to Solution

Accountright 2020.3 Issues with entering sales

Just in the past couple of days, I've encountered a problem with what happens when I enter sales. When I enter the details of an invoice in the Sales tab, Accountright automatically also records a payment for that amount in my business account for that date. When I look in the Sales tab, it's still shown as not paid. And when I delete this entry from my working account, it also removes the sale. I've cleared out the cache contents in the MYOB localappdata folder, but that makes no difference.

Any suggestions?

2 REPLIES 2
Komal_S
MYOB Moderator
3,378 Posts
MYOB Moderator
MYOB Moderator

3,378Posts

341Kudos

518Solutions

Accepted Solution Solved

Re: Accountright 2020.3 Issues with entering sales

Hi @Dave_Canberra 


From what you have explained, it appears that the linked account for tracking receivables in your file is incorrect. In order to check that, please go to Setup>>Linked accounts>Sales accounts and ensure that the Asset account for tracking receivables is not set to your bank account. If it's your bank account, every sale will automatically get recorded in that causing the same problem as you described.


Please change that account to something else and let us know how you go on.

Kind regards,
Komal

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

Dave_Canberra
2 Posts
User

2Posts

0Kudos

0Solutions

Re: Accountright 2020.3 Issues with entering sales

Perfect! All operating as it should

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post