Apply Customer Invoices to Customer Credit

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Experienced Cover User powerette
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Experienced Cover User
Australia
powerette
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Apply Customer Invoices to Customer Credit

Hi,

 

We have a long term customer who has paid us some amounts in advance and then when we have one of their invoices this is applied to the credit.

 

How do I actually action this in MYOB?

 

Thank you.

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Ultimate Partner GDay53
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Ultimate Partner
Australia
GDay53
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Re: Apply Customer Invoices to Customer Credit

@powerette 

 

Welcome to the MYOB Community Forum, I hope you find plenty of useful information.

 

There are a couple of ways to do this.

 

First, when you receive a payment open the Receive Payment window and select the Customer.

Click on the Show Closed Invoices button and choose a closed invoice.

Allocate the payment amount to the closed invoice.

MYOB will automatically create a Credit note for that amount which you can then apply to an Invoice when one is available.

 

Second create a Liability account for Customer Deposits. Make sure it is a credit card type acct.

When a payment is received allocate the full amount to this Liabillity account. When an Invoice is available pay it from the Liability account.

 

If my response to your query and has helped, please mark my post as a solution to help others in the future.
Graeme Day
Registered BAS Agent #24745540
First Class Accounts Clayfield
Mobile: 0402 841 627
gday@firstclassaccounts.com
MYOB Certified Consultant
MYOB Diamond Partner
Experienced Cover User powerette
47 Posts
Experienced Cover User
Australia
powerette
Experienced Cover User

47Posts

5Kudos

0Solutions

Re: Apply Customer Invoices to Customer Credit

Thank you for that - I've gone with the first option.

 

How do I set up a credit invoice not attached to another invoice? 

I have done it in the past, but can't work out how to now.

 

Thank you.

Ultimate Partner GDay53
2,000 Posts
Ultimate Partner
Australia
GDay53
Ultimate Partner

2363Posts

2155Kudos

517Solutions

Re: Apply Customer Invoices to Customer Credit

@powerette 

 

Just create a negative invoice.

 

If my response to your query and has helped, please mark my post as a solution to help others in the future.
Graeme Day
Registered BAS Agent #24745540
First Class Accounts Clayfield
Mobile: 0402 841 627
gday@firstclassaccounts.com
MYOB Certified Consultant
MYOB Diamond Partner
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