Applying a credit

This thread is now closed to new comments.
Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please start a new post.
gracew
4 Posts
Cover User
Australia
Cover User

4Posts

1Kudos

0Solutions

Solved: Go to Solution

Applying a credit

Hi,

I am trying to apply a credit to an open purchase but when i go to the 'apply to purchase' window, the open invoice does not show up.

4 REPLIES 4
Komal_S
MYOB Moderator
8,280 Posts
MYOB Moderator
MYOB Moderator

8,280Posts

741Kudos

1,164Solutions

Re: Applying a credit

Hi @gracew 

Can you try ticking the  "Include Closed purchases" option and let me know if that bill then shows up in the window? 

Kind regards,
Komal

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

gracew
4 Posts
Cover User
Australia
Cover User

4Posts

1Kudos

0Solutions

Re: Applying a credit

HI,

 

The invoice does not show up when clicking on 'include closed purhases'

Komal_S
MYOB Moderator
8,280 Posts
MYOB Moderator
MYOB Moderator

8,280Posts

741Kudos

1,164Solutions

Accepted Solution Solved

Re: Applying a credit

Hi @gracew 

In that case, I'd recommend checking if the original bill had any categories, because if you're using categories, you'll have to ensure the supplier debit has the same category allocated as the outstanding bill. This ensures the bill will display when applying the debit. Let me know how you get on with this. 

Kind regards,
Komal

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

gracew
4 Posts
Cover User
Australia
Cover User

4Posts

1Kudos

0Solutions

Re: Applying a credit

amazing, this makes it show up.

 

Thank you!

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post