Can't search customer invoices

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ChrisR
Experienced Cover User
50 Posts
Experienced Cover User
Australia
Experienced Cover User

50Posts

4Kudos

0Solutions

Can't search customer invoices

So,  this morning NO-ONE in the office can search invoices by 'Sales, Find Transactions, Invoice number"  It just keeps defaulting to our first ever invoice number!  I have cleared the cache, completely shut MYOB down and restarted - still the same problem.   This needs to be fixed ASAP - something has obviously changed since yesterday.  Like a lot of people this is our busiest time of year and we need our accounting system to be working without these constant update glitches.  

1 REPLY 1
Yanike_S
MYOB Moderator
2,585 Posts
MYOB Moderator
MYOB Moderator

2,585Posts

159Kudos

380Solutions

Re: Can't search customer invoices

Hi @ChrisR 

 

Thanks for your post. I am not aware of any issues with this and I was able to search by invoice number in both the desktop software as the browser version myself.

 

Could you make sure you have opened up the entire daterange? If you are still having issues, could you upload a screenshot from the window you are searching in and one of the invoice you are searching?

Kind regards,
Yanike

MYOB Community Support

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