Card balance incorrect

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Card balance incorrect

I have 2 accounts showing a credit balance, yet no transations list (01-01-1900 to 31/12/9998).

Another account has a current invoice, but again the outstanding balance is different to the invoice listed.

 

How do i update the cards to show the correct balance?

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MYOB Moderator
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MYOB Moderator
MYOB Moderator

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Re: Card balance incorrect

Hi @RogerW-Kex 

 

Thanks for your post. So that I can look into this for you can you please send me the following information by private message:

 

  • a screenshot of the Aged Receivables report dated 31/12/9999
  • serial number, found in Setup>>Company Information
  • Company file ID, found in Help>>About MYOB AccountRight
  • primary contact name
  • primary contact email
  • business name

Cheers,
Tracey
Previously @bungy15

MYOB Community Support

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