Column size keeps changing

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Experienced Cover User
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Experienced Cover User
Experienced Cover User

147Posts

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Column size keeps changing

Hello

 

The column size keeps changing back to standard, I think this is happening after the latest update. 

 

Any word on a fix?

 

John

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Experienced Cover User
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Experienced Cover User
Australia
Experienced Cover User

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Re: Column size keeps changing

We are also having this problem after doing update on Monday, will be interested to see how to fix

Regards Deonie

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Former Staff
849 Posts
Former Staff
Former Staff

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Re: Column size keeps changing

Hey @AztecGlass @Turtlewitnohome,

 

Thanks for reaching out on the community forum.

 

It looks like you both may be affected by this bug Column Width in Sales Layout Reverting to Default. At this stage we don't have a permanent solution but we are working very hard to solve this issue. In the meantime, you can use the work around shown in the link above.

 

I hope this helps you out. Let me know if you need any more assistance.

Cheers,
Maxine

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Experienced Cover User
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Experienced Cover User
Australia
Experienced Cover User

14Posts

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Re: Column size keeps changing

Thanks @Maxine_BC 

I have tried the fix and it didn't work.  Is it possible to revert back to 2019.1?

Regards Deonie

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Former Staff
849 Posts
Former Staff
Former Staff

849Posts

163Kudos

133Solutions

Re: Column size keeps changing

Hey Deonie (@AztecGlass),

 

While I wouldn't recommend it highly, you can Restore Your Company File from the previous version of the software you were using. You will however need to manually enter any new details that have been added since the update.

 

Thanks again for being so patient and understanding. Hopefully this helps.

Cheers,
Maxine

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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